Contact Us
We are based in uMhlanga, KwaZulu-Natal, and our local support team is ready to assist you. Whether you have a product question, need a corporate quote, or require post-purchase support, here is how to reach us.
Customer Support
- Help Center: support.pmctechlife.co.za
- Email: sales@pmctechlife.co.za
- WhatsApp: +27 61 535 4910 (Text/Chat only)
- Operating Hours: Monday to Friday, 09:00 – 17:00 (SAST)
Returns, Warranties & Order Issues
For returns, warranty claims, or order issues, please visit our Returns Centre or review our Returns & Refunds Policy before contacting support. Most queries can be resolved directly through the portal.
Corporate Details
- Registered Entity: PMC Jewellery (Pty) Ltd t/a PMC TechLife (Reg. No. 2023/678946/07)
- Physical Address: 2 Heleza Boulevard, uMhlanga, KwaZulu-Natal, 4320, South Africa
How to Get the Fastest Resolution
To help us assist you as efficiently as possible, please note the following when reaching out:
- Product Queries: Please include the direct link (URL) or the exact product name. This ensures our support team is looking at the exact specification or variant you are referring to.
- Requesting a Quote: If you require a formal invoice or corporate quote, please complete your customer profile with your billing and delivery address first. Then email us the direct links to the products you require.
- Security Notice (Attachments): For security and malware prevention, our ticketing system automatically blocks unsolicited email attachments and inline images. Please use text and URLs to describe your query or requested items.
